Intake Agent

Dalimonte Rueb Stoller, LLP, is a national plaintiffs’ firm that represents thousands of clients across the United States in complex multi-state and multi-district, mass-tort, class-action, and individual litigations seeking justice for our clients. Our firm and attorneys have excellent reputations – both locally and nationally.  We recently opened our San Diego office and are looking for entry level Intake Agents to support our rapidly growing Firm.

Responsibilities Include:

  • Making initial contact in response to new inquiries from potential clients
  • Accurately identifying and documenting the source of the inquiries
  • Managing large amounts of inbound and outbound calls in a timely manner
  • Using call center “scripts” to determine whether a matter qualifies to be reviewed further
  • Maintaining call center database by entering and verifying information accurately

Requirements

  • Customer Service Skills
  • Telephone Communication Skills
  • Ability to communicate in a professional manner and establish rapport with the caller
  • Data Entry skills
  • Ability to Multi-task
  • Dependability
  • High school diploma is required
  • Bilingual (English/Spanish) preferred

Please provide a cover letter and resume. 

Dalimonte Rueb Stoller conducts E-Verify and Background Checks for all new hires as part of the onboarding process.